Two points. One price.
Your times.
Private ground transfer across Cozumel — the price is for the vehicle, so it doesn't change when the group does.
Top places people visit
Where do you need to go? Tap a place. We put it in the box at the top and show you the price. The price is the same to anywhere on the island.
Happy guests
Families we drove this season, on the island.
Swipe to see more →
How it works
- Book online. Pick your destination, group size, and times. Pay by card — that's it.
- We meet you at the pier. Our representative is at our meeting point, a 10 minute walk from the ship, holding a sign with your name. The board reads Visit Cozumel Shuttles & Tours — the same family company, so look for that and your name. See the walk from your pier →
- We come back at your time. Your driver returns to the same spot you were dropped at.
What guests say
Verified reviews left by guests we have driven, on TripAdvisor.
These reviews are for Cozumel Island Transfers — the licensed operator that drives every transfer booked here.
They communicated well and very fast to respond. We made a last-minute change to our meeting time and they accommodated. It was nice to not have to wait at our resort and have an air-conditioned van waiting for us.
Wonderful experience. Prompt, easy, friendly, clean, and safe! Would highly recommend if you need transportation for a group. Our driver even came early when we finished a tour earlier than expected.
Exceeded my expectations with their reliable, punctual, and professional service. The vehicle was clean and well-equipped, making for an enjoyable ride. I'll certainly use this service again.
Who we are
Cozumel Island Transfers is a licensed private ground-transfer operator based in San Miguel de Cozumel, Quintana Roo. We've been picking up cruise and hotel guests on this island since 2015.
Every vehicle is private — never shared. A/C, bottled water, daily inspection. We pick up at all three cruise terminals: Puerta Maya, the International Pier and Punta Langosta. You're not texting a call centre. You're texting Emma, in Cozumel — the same person who'll answer on the day of your trip.
The things people always ask
The five we are asked most. The rest are underneath them.
What do you guarantee?+
Two things: we're at the meeting point at the time you chose, and we come back for you at the return time you chose. We watch your ship, so a late arrival moves your pickup instead of costing you the transfer. If we're ever late, we refund your transfer in full. No questions, no fine print.
Will the ship wait for me?+
No — and past a point it won't wait for its own excursions either. Here's how we make sure it never comes up: you pick a return time that puts you back at the pier well before all-aboard, that time is locked in when you book, and we watch your ship all day. If we're ever late, we refund the transfer in full.
What if I need to cancel?+
Free cancellation up to 24 hours before pickup — we refund 100% to the same card within five business days. And if your ship never docks in Cozumel, we refund you in full without you having to ask.
How do I pay?+
Credit card, always — secure online payment at booking. No cash to the driver, no deposits, no surprise fees at the curb.
What happens on the day?+
The day before, we email you your terminal, your meeting point and your times. When you disembark, look for our English-speaking representative holding a sign with your name — we are waiting for you outside — about a 10 minute walk from the ship, and you can see the walk from each pier on this site before you sail. Your driver takes you to your destination and comes back at the time you chose.
What's included in my transfer?+
Round-trip private transfer in an air-conditioned private vehicle, and bottled water. Our English-speaking representative waits at our meeting point with your name on a sign and gets you settled; your driver takes you there and comes back at the time you chose. Your pickup and return times are confirmed in writing before you ride, so nothing important depends on a conversation in the van.
Where can you take me?+
Anywhere on the island: beach clubs, Mayan ruins, the marina, downtown San Miguel, the Playa del Carmen ferry terminal, or any address you have. If you don't see your destination listed, just message us on WhatsApp.
What if my ship is delayed?+
No problem. We pull every Cozumel arrival from the port authority's feed, and one of our team checks yours again before your pickup — so we adjust instead of losing you. No rescheduling fees, no missed-pickup penalties. Same for early arrivals.
Can I come back earlier than I booked?+
Yes. If your plans change, message us on WhatsApp with about 30 to 60 minutes' notice and we'll come for you sooner. One thing to know: the return trip runs once, so the whole group comes back together — we can't do one run for part of the group and a second run for the rest.
Traveling with a large group?+
Up to 40 passengers in one vehicle. Larger groups — weddings, corporate, multi-family — can book multiple vehicles departing together. Message us with group size, destination and date.
Do you provide child or car seats?+
No, we don't offer baby or child car seats. If you need one, please bring your own — it travels free in the vehicle.
Is the van easy to get in and out of?+
Our vans have a standard step up — most guests manage it easily, and our representative will steady an arm if you'd like. Folded walkers and collapsible wheelchairs travel with you at no charge. If anyone in your group uses a mobility scooter or needs a low step, message us before you book and we'll tell you honestly whether we can carry it.
Should I tip the driver?+
Tipping is customary in Mexico but never required. Whatever you feel is fair — your driver appreciates it either way.
Almost done
By giving us your number you agree we may message you about this booking, on WhatsApp or by text. Messages about your transfer only — never marketing, and we do not share it.
Tap below and we'll take you to stripe.com to enter your card. Your card details never touch this website. You'll come straight back here once it's done.
You're booked.
About a 10 minute walk from the ship, holding a sign that reads:
- 📧Your card receipt by email, straight away.
- ⚓Your terminal, meeting point and times by email the day before — and you can see the walk from each pier now.
- 🚢We watch your ship. If it's late, your driver waits. If it skips Cozumel, we refund you in full — you don't have to ask.
- 📅Add to your calendar so it's on your phone offline.